Understanding street-level bureaucracy
著者
書誌事項
Understanding street-level bureaucracy
Policy Press, 2016
- : pbk
大学図書館所蔵 全4件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
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  アメリカ
注記
Includes bibliographical references (p. 339-384) and index
"First published in Great Britain in 2016"--T.p. verso
内容説明・目次
内容説明
This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values.
Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.
目次
- Part One: Introduction
- Introduction: defining and understanding street-level bureaucracy ~ Peter Hupe, Michael Hill and Aurelien Buffat
- The inside story: street-level research in the US and beyond ~ Evelyn Z. Brodkin
- Part Two: Delivering services and benefits: street-level bureaucracy and the welfare state
- Discretionary payments in social assistance ~ Carol Walker
- Street-level bureaucracy and professionalism in health services ~ Stephen Harrison
- When and why discretion is weak or strong: the case of taxing officers in a Public Unemployment Fund ~ Aurelien Buffat
- Part Three: Agents of the state: street-level bureaucracy and law enforcement
- Law enforcement and policy alienation: coping by labour inspectors and federal police officers ~ Kim Loyens
- Law enforcement behaviour of regulatory inspectors ~ Vibeke Lehmann Nielsen
- Street-level bureaucrats and regulatory deterrence ~ Soren C. Winter and Peter J. May
- Part Four: Embedded in society: street-level bureaucrats as public actors
- Street-level bureaucrats and client interaction in a just world ~ Vicky M. Wilkins and Jeffrey B. Wenger
- 'Playing the rules': discretion in social and policy context ~ Michael Musheno and Steven Maynard-Moody
- Personalisation and adult social work: recasting professional discretion at the street level? ~ Kathryn Ellis
- Part Five: The management of street-level bureaucrats
- Bureaucratic, market or professional control? A theory on the relation between street-level task characteristics and the feasibility of control mechanisms ~ Duco Bannink, Frederique Six and Eelco van Wijk
- First-line supervisors as gate-keepers: rule processing by head teachers ~ Peter Hupe and Eva van Kooten
- Service workers on the electronic leash? Street-level bureaucrats in emerging information and communication technology work contexts ~ Tino Schuppan
- Part Six: The promise of professionalism
- Fulfilling the promise of professionalism in street-level practice ~ Paul van der Aa and Rik van Berkel
- Professionals and discretion in street-level bureaucracy ~ Tony Evans
- The moment of the street-level bureaucrats in a public employment service ~ Christopher Osiander and Joss Steinke
- Part Seven: Conclusion
- Conclusion: the present and future study of street-level bureaucracy ~ Peter Hupe, Michael Hill and Aurelien Buffat.
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