Organizational identity and memory : a multidisciplinary approach

Author(s)

    • Casey, Andrea

Bibliographic Information

Organizational identity and memory : a multidisciplinary approach

Andrea Casey

(Routledge studies in management, organisation and society)

Routledge, 2019

  • : hbk

Available at  / 6 libraries

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Includes bibliographical references and index

Description and Table of Contents

Description

Organizational Identity and Memory analyzes the relationship between organizational identity and organizational memory, in particular history and commemoration. The goal is to further our understanding of the role of this relationship in processes critical to today's organizations: the evolution of organizational identity, the creation and use of organizational memory, organizational learning and change, and employee identification with organizations. The literature on organizational memory and organizational identity has developed independently and at times in separate disciplines. Scholars have debated whether organizational identity is mutable or enduring. In this debate, organizational history, a form of organizational memory, has been a key factor, but neither side of the debate has pursued indepth the well-developed literature on collective memory to understand this relationship and its impact on organizational identity. Organizational memory defined as commemoration and history has been connected to different forms of identity, both national and organizational, but this relationship and its impact on organizational memory processes has not been explored. Organizational Identity and Memory takes a multidisciplinary approach to explore and articulate the dynamic relationship between organizational identity and memory, drawing on work from anthropology, history, organizational studies, and sociology. A multidisciplinary theoretical framework for future research on organizational identity and memory is presented. Implications for managers are discussed with engaging insights from organizational research and practices in creating corporate museums, galleries, visitor centers, and other displays of this relationship.

Table of Contents

Introduction The value of a multidisciplinary perspective Literature search methods Introduction to key concepts The organization Seminal work: Organizational identity Seminal work: Organizational memory Literature since the seminal work Organization of the book References PART 1: THE CONCEPTS Chapter 1: Organizational and collective memory Organizational memory The seminal text of Walsh and Ungson Literature reviews on organizational memory in organizational studies Literature review in information systems The organizational memory literature since 2010 Knowledge management Organizational learning Collective memory as a theoretical lens for organizational memory Commemoration and remembering as a theoretical lens for organizational memory Special issues focused on organizational memory as collective memory and commemoration Organizational memory as social remembering Collective memory: Social science perspectives from anthropology, history, and sociology Origins of collective memory theories: Halbwachs Collective memory literature building on Halbwachs Theoretical approaches to collective memory Differentiating between collective memory and other related terms Differentiating between history and collective memory Schwartz on commemoration and history Factors that influence collective memory Social interaction and the role of the individual in collective memory Schemas as cognitive tools in collective memory Time and collective memory Physical space in collective memory Summary References Chapter 2: Organizational and collective identity Organizational identity Social actor perspective Social constructionist perspective Bridging the two perspectives of organizational identity Organizational identity research in related fields Differentiating organizational identity from other concepts Conclusion Organizational and collective identity: Social science perspectives of anthropology, history, and sociology National identity Collective identity among other groups Cultural identity and its development Summary References PART 2: The relationships between memory and identity Chapter 3: Relationships between collective memory and identity Organizational identity and its relationship to memory The relationship as it surfaces in definitions of organizational identity Empirical studies of organizational identity related to memory Organizational memory and its relationship to identity The relationship as it surfaces in definitions of organizational memory Empirical studies of organizational memory related to identity The relationship between collective memory and identity: Social science perspectives of anthropology, history, and sociology How memory supports identity How identity supports memory Conclusion References Chapter 4: Factors that influence the relationship between collective identity and memory Critical events The role of individuals and social interaction Generational cohorts Power Time Summary References PART 3: Theoretical framework and implications Chapter 5: Multidisciplinary theoretical framework and implications for theory and research Definitions of terms Organizational memory Organizational identity Theoretical assumptions about the relationship between organizational identity and memory Nature of the dynamic relationship Factors influencing the relationship between organizational memory and identity Implications for research References Chapter 6: Implications for practice Corporate museums History of corporate museums Social interaction and interaction between consumers and the product Time-past, present, and future-and emotion Stories and narratives of the past Problematizing corporate museums Archives Anniversaries and memorial services Websites Major transitions in organizations References Index

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