Communicating professionally : a how-to-do-it manual
著者
書誌事項
Communicating professionally : a how-to-do-it manual
（How-to-do-it manuals for libraries / series editor, Bill Katz）
Neal-Schuman, an imprint of the American Library Association, c2013
3rd ed
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time" is completely revised with new sections outlining the opportunities offered by contemporary communication media. This third edition incorporates updated and expanded references with more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general. Ross, together with new co-author Nilsen, has maintained and updated sections on Mastering individual skills Sensitivity to cultural, ethnic, and linguistic issues Communicating with current technology using presentation software Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources are listed throughout this practical guide.
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