Research in technical communication

Bibliographic Information

Research in technical communication

edited by Laura J. Gurak and Mary M. Lay

(ATTW contemporary studies in technical communication / M. Jimmie Killingsworth, series editor)

Praeger, 2002

  • : hardcover

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Includes bibliographical references and index

Description and Table of Contents

Description

The purpose of this cutting-edge collection of essays is threefold: first, it presents the principles of data collection and interpretation or the methodological distinctions of a particular method appropriate to technical communication research. Second, it discusses the foundational principles of the methodologies given the primary discipline in which they were created and applied. Finally, it reflects upon the process of importing and employing these methodologies into the research field of technical communication, and on how technical communication research has contributed to the development and application of these methodologies. Written by many noted scholars in the field and presenting a wide range of research methods, Research in Technical Communication combines theory and practice. Both technical communicators and industry researchers who want to learn more about workplace research and methodologies will find it invaluable, as will beginning and advanced scholars, who will find much that is useful in its variety of subjects.

Table of Contents

Introduction Considering Ethical Issues in Technical Communication Research by Lee-Ann Kastman Breuch, Andrea M. Olson, and Andrea Breemer Frantz Ethnographic Research by Susan M. Katz Analyzing Everyday Texts in Organizational Settings by Carol A. Berkenkotter Historical Methods for Technical Communication by Teresa Kynell and Bruce Seely Surveys and Questionnaires by Daniel J. Murphy Experimental and Quasi-Experimental Research by Davida Charney Identifying and Accommodating Audiences for Technical and Professional Communication Research by Jo Allen and Sherry Southard Evaluating the Complete User Experience: Dimensions of Usability by Roger A. Grice Feminist Criticism and Technical Communication Research by Mary M. Lay Cultural Studies: An Orientation for Research in Professional Communication by Charlotte Thralls and Nancy Blyler Science and Technology Studies as a Research Method: Toward a Practical Ethics for Technical Writing by John Monberg Technical Communication Research in Cyberspace by Laura J. Gurak and Christine M. Silker Index

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