Research handbook on street-level bureaucracy : the ground floor of government in context
著者
書誌事項
Research handbook on street-level bureaucracy : the ground floor of government in context
(Handbooks of research on public policy)
E. Elgar, c2019
- : cased
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Includes bibliographical references and indexes
内容説明・目次
内容説明
Street-level bureaucracy concerns a vital part of the ways in which public policy programmes are implemented, particularly through the relationship between public officials and individual citizens. Addressing the state of the art and providing a systematic exploration of the theoretical and methodological issues at stake, this Research Handbook is a crucial contribution to the analysis of public policy from the perspective of the ground floor of government.
The Research Handbook covers theoretical themes in current research such as institutional theory, social inequality, national culture, discrimination and representation, digitalization, and accountability. Analysing the role of teachers, police officers and other street-level bureaucrats, chapters explore how these individuals implement policies through their daily contact with citizens. Further sections investigate the methodological tools for research, as well as the future challenges facing the area. Peter Hupe concludes with lessons for the study of street-level bureaucracy and a significant research agenda for the topic.
Essential reading for researchers and students of politics, government, public administration, public management, public policy and social policy, the Research Handbook on Street-Level Bureaucracy is the defining reference for understanding public policy in action in everyday life.
目次
Contents:
Preface
Part I Street-level bureaucracy as a scholarly theme
1. Contextualizing government-in-action
Peter Hupe
2. Positioning street-level bureaucracy research
Peter Hupe and Michael Hill
3. Conceptualizing street-level bureaucracy in context
Peter Hupe
Part II Theoretical issues in street-level bureaucracy research
4. Specifying the dependent variable in street-level bureaucracy research
Liesbeth Van Parys
5. Adopting an institutional view in street-level bureaucracy research
Deborah Rice
6. Street-level bureaucracy research and social inequality
Gabriela Lotta and Roberto Pires
7. Street-level bureaucracy research and the specification of national culture
Marie Ostergaard Moller
8. Discrimination and representation in street-level bureaucracies
Nadine Raaphorst and Sandra Groeneveld
9. Using drama to understand street-level practice
Tony Evans
10. Dealing with hybridization in street-level bureaucracy research
Tanja Klenk and Nissim Cohen
11. Street-level bureaucracy research and the impact of digital office technologies
Matilde Hoybye-Mortensen
12. Street-level bureaucracy research and first-line supervision
Peter Hupe and Lael R. Keiser
13. Street-level bureaucracy research and professionalism
Gitte Sommer Harrits
14. Policy re-design from the street level
Nissim Cohen and Tanja Klenk
15. Street-level bureaucracy research and accountability beyond hierarchy
Eva Lieberherr and Eva Thomann
16. Dealing with cross-countries variation in the comparative study of public administration and street-level bureaucracy
Sabine Kuhlmann
17. Explaining public task performance
Peter Hupe
Part III Methodological issues in street-level bureaucracy research
18. Comparing public task performance
Michael Hill and Peter Hupe
19. Mixed-methods designs in street-level bureaucracy research
Carina Schott and Daphne van Kleef
20. Quantitative street-level bureaucracy research
Nadine van Engen
21. Qualitative data analysis in implementation and street-level bureaucracy research
Anka Kekez
22. Levels of analysis in street-level bureaucracy research
Anat Gofen, Shelly Sella and Drorit Gassner
23. Networks as unit of analysis in street-level bureaucracy research
Kim Loyens
24. Qualitative Comparative Analysis (QCA) as a tool for street-level bureaucracy research
Eva Thomann
25. Using vignettes in street-level bureaucracy research
Gitte Sommer Harrits
Part IV New dimensions of studying street-level bureaucracy
26. Street-level bureaucracy research across the borders of scholarly communities
Vivienne Byers
27. Street-level bureaucracy research and the assessment of ethical conduct
Helena Olofsdotter Stensoeta
28. Street-level bureaucracy and democratic theory
Bernardo Zacka
Part V Conclusion
29. Lessons for doing street-level bureaucracy research
Peter Hupe
30. The ground floor of government in context: An agenda for street-level bureaucracy research.
Peter Hupe
Index
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