Mastering communication
著者
書誌事項
Mastering communication
（Palgrave master series）
Palgrave Macmillan, 2009
5th ed
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注記
First ed.: 1982
Previous ed.: 2004
Includes bibliographical references (p. 451-453) and index
内容説明・目次
内容説明
This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.
目次
Preface.- Introduction.- Acknowledgements.- The Process of Communication.- Speaking Effectively.- Listening.- Human Interaction and Non-Verbal Communication.- Telephone, Voicemail and Mobile.- Interviewing.- Being Interviewed for a Job.- Communicating in Groups.- Running and Taking Part in Meetings.- Giving a Talk or Presentation.- Using Visual Aids.- Faster Reading.- Better Reading.- Writing/Emailing Business Letters.- Applying for a Job by Post or Email.- Writing/Emailing Reports.- Emails Notes or 'Memos', Messages, Attachments, Forms and Questionnaires.- Visual Communication.- Getting to Grips with Grammar.- Common Problems with English.- Appendices.- A Final Word.- Bibliography.- Answers to Exercises.- Index.
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