Application of social media in crisis management
著者
書誌事項
Application of social media in crisis management
（Advanced sciences and technologies for security applications）（Transactions on computational science and computational intelligence）
Springer, c2017
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This book explores how social media and its advances enables citizens to empower themselves during a crisis. The book addresses the key issues related to crises management and social media as the new platform to assist citizens and first responders dealing with multiple forms of crisis, from major terrorist attacks, larger scale public disorder, large-scale movement of people across borders, and natural disasters. The book is based on the results and knowledge gained during the European Commission ATHENA project which has been addressing critical issues in contemporary crisis management and social media and smart mobile communications. This book is authored by a mix of global contributors from across the landscape of academia, emergency response and experts in government policy and private industry. This title explores and explains that during a modern crisis, the public self-organizes into voluntary groups, adapt quickly to changing circumstances, emerge as leaders and experts and perform life-saving actions; and that they are increasingly reliant upon the use of new communications media to do it.
目次
i. Acknowledgementsii. Editors Profile iii. List of Contributorsiv. List of Contentsv. List of Figures
Chapter 1 - IntroductionBabak Akhgar, David Waddington, and Andrew Staniforth Part I: Human Factors and Recommendations for Best Practice Chapter 2 - Human Factors in Crisis, Disaster and Emergency: Some Policy Im-plications and Lessons of Effective CommunicationKerry McSeveny and David Waddington Chapter 3 - Crisis Management, Social Media and Smart DevicesEric Stern Chapter 4 - Case Studies in Crisis Communication: Some Pointers to Best PracticeKerry McSeveny and David Waddington
Part II: Technological Design and Development of ATHENA Chapter 5 - Best Practices in the Design of a Citizen-Focused Crisis Management PlatformSimon Andrews Chapter 6 - Analyzing Crowd-Sourced Information and Social Media for Crisis ManagementSimon Andrews, Tony Day, Konstantinos Domdouzis, Laurence Hirsch, Raluca Lefticaru, and Constantinos Orphanides Chapter 7 - The Athena Mobile ApplicationChi Bahk, Lucas Baptista, Carly Winokur, Robin Colodzin, and Konstantinos Domdouzis Chapter 8 - Standardization to Deal with Multi-lingual Information in Social Me-dia During Large-scale Crisis SituationsKellyn Rein, Ravi Coote, Lukas Sikorski, and Ulrich Schade Chapter 9 - Cloud-based Intelligence Acquisition and Processing for Crisis Man-agementPatrick de Oude, Gregor Pavlin, Thomas Quillinan, Julij Jeraj, and Abdelhaq Abouhafc
Part III: Salient Legal Considerations Chapter 10 - The Relevant Legal FrameworkAlison Lyle Chapter 11 - Legal Considerations Relating to the Police Use of Social MediaFraser Sampson and Alison Lyle Part IV: Testing and Evaluating the ATHENA System Chapter 12 - Preliminary ATHENA Case Studies: Test-bed Development and De-liveryJulij Jeraj, Andrej Fink, Alison Lyle, Tony Day, and Kevin Blair Chapter 13 - The Final Athena Test Case: West Yorkshire Police Training and Development Centre, Wakefield (UK), September 2016Alison Lyle, Tony Day, and Kerry McSeveny
Chapter 14- Concluding remarks Babak Akhgar and David Waddington
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