Managing human behavior in public and nonprofit organizations

書誌事項

Managing human behavior in public and nonprofit organizations

Robert B. Denhardt ... [et al.]

CQ Press , SAGE, c2020

5th ed

  • : pbk

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注記

Other authors: Janet V. Denhardt, Maria P. Aristigueta, Kelly C. Rawlings

Includes bibliographical references (p. 475-512) and index

内容説明・目次

内容説明

"This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . .The extensive use of case studies and examples makes the material easy to grasp and apply." -M.S. Kinoti, Ph.D., Regis University Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help students develop their leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide students with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition: Increased attention to issues related to nonprofit organizations helps students develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. Broadened coverage of issues related to ethics and diversity offers students a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show students the value rationale for engagement and its practical effects. Revised and updated information on emerging technology illustrates to students how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to engage students with relevant ways to practice and improve their management skills. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.

目次

Preface 1 Organizational Behavior as a Way of Thinking and Acting The Roots of Organizational Behavior More Recent Developments Does Good Management Make a Difference? Themes and Purposes of This Book 2 Knowing and Managing Yourself Ways of Thinking Ways of Acting Appendix 2.A: Reddin's Personal Values Inventory Appendix 2.B: Fundamental Interpersonal Relations Orientation-Behavior (FIRO) Appendix 2.C: Career Orientation Inventory Appendix 2.D: Emotional Intelligence 3 Fostering Creativity and Innovation Ways of Thinking Ways of Acting 4 Managing Stress Ways of Thinking Ways of Acting 5 Decision-Making Ways of Thinking Ways of Acting 6 Motivation and Engagement Ways of Thinking Ways of Acting 7 Leadership in Public Organizations Ways of Thinking Ways of Acting 8 Power and Organizational Politics Ways of Thinking Ways of Acting 9 Communicating Effectively With Others Ways of Thinking Ways of Acting 10 Working in Groups and Teams Ways of Thinking Ways of Acting 11 Managing Conflict Ways of Thinking Ways of Acting 12 Organizational Culture and Change Ways of Thinking Ways of Acting 13 Representing the Organization "On the Outside" Ways of Thinking Ways of Actin 14 Managing Behavior in the Public Interest The New Public Service Conclusion References Index About the Authors

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