Digital marketing strategies for tourism, hospitality, and airline industries

著者

    • Santos, José Duarte
    • Silva, Óscar Lima

書誌事項

Digital marketing strategies for tourism, hospitality, and airline industries

José Duarte Santos, Óscar Lima Silva

(Advances in marketing, customer relationship management, and E-services (AMCRMES) book series)(Premier reference source)

IGI Global, c2020

  • : hardcover

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注記

Includes bibliographical references (p. 221-260) and index

内容説明・目次

内容説明

The growth of internet access and the entry of smartphones into everyday life has provided a revolutionary way for consumers to interact with businesses throughout the tourist industry. As a result, numerous companies are utilizing techniques and concepts designed to communicate directly with potential clientele all over the world. Digital Marketing Strategies for Tourism, Hospitality, and Airline Industries provides innovative insights into how digital marketing can influence the consumer relationship at every stage of the tourism process and features emerging tools and techniques to establish better connections with consumers. The content within this publication examines topics such as branding strategies, social media, and influencer marketing for maximum content exposure. This information is designed for marketing managers, executives, event planners, tour developers, hotel managers, airline managers, program directors, advertisers, restaurateurs, students, business professionals, and researchers.

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