CiNii Books - The inclusion imperative : how real inclusion creates better business and builds better societies

The Inclusion Imperative showcases the inspiring commitment to inclusion the London Olympic and Paralympic Games' organizing committee espoused, and details the techniques and frameworks that enabled it to truly deliver a 'Games for everyone' at London 2012. Diversity and inclusion expert, Stephen Frost, challenges preconceived ideas and strives to inspire professionals to tackle inclusion in their organizations with courage, creativity and talent. With highly relatable examples, The Inclusion Imperative constitutes the best argument to convince sceptics that real diversity and inclusion can deliver more engaged employees and customers, improved employee recruitment and retention, increase productivity and better group decision-making processes. Real inclusion saves money and improves efficiency in the systems of an organisation, making the world a better place as a by-product. Building on concepts that include Diversity 3.0, detailed process journeys, and procurement governance, this is a must-read for HR and diversity officers frustrated with the guidance currently available, as well as for anyone who recognizes the legacy of the 2012 Games in fostering a tolerant and diverse society.

Table of Contents

Chapter - 00: Introduction - Paul Deighton, Tanni Grey-Thompson and Jean Romlin
Section - ONE: Courage
Chapter - 01: Inside the tent: the seven stages of life in an organising committee
Chapter - 02: Outside the tent: the Olympic and Paralympic movements
Chapter - 03: Re-defining Diversity and Inclusion
Chapter - 04: The real business case for action
Section - TWO: Creativity
Chapter - 05: The process
Chapter - 06: Understand
Chapter - 07: Lead
Chapter - 08: Deliver
Chapter - 09: The interventions
Chapter - 10: Workforce
Chapter - 11: Procurement
Chapter - 12: Service delivery
Section - THREE: Talent
Chapter - 13: 200,000 people: the workforce story
Chapter - 14: 2,700 footballs and 22 tape measures: the procurement story
Chapter - 15: Logo and mascots
Chapter - 16: Who got tickets?
Chapter - 17: Education and the Cultural Olympiad
Chapter - 18: The Torch Relay
Chapter - 19: Use your LOAF: accessibility inside the tent
Chapter - 20: Transport, screening and a walk along the South Bank: accessibility outside the tent
Chapter - 21: Trapped in polyester
Chapter - 22: The ceremonies
Section - FOUR: Legacy
Chapter - 23: The theory: what have we learned?
Chapter - 24: The tools: game-changers
Chapter - 25: The lessons: failures
Chapter - 26: The applications: no more excuses

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The inclusion imperative : how real inclusion creates better business and builds better societies

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