Advances in the human side of service engineering

著者

• Spohrer, James C.
• Freund, Louis E.

書誌事項

Advances in the human side of service engineering

edited by James C. Spohrer and Louis E. Freund

（Advances in human factors and ergonomics series）

CRC Press, c2013

• : hardback

注記

Includes bibliographical references and index

詳細情報

• NII書誌ID(NCID): BB29342550
• ISBN:
  • 9781439870266
• LCCN: 2012021030
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Boca Raton
• ページ数/冊数: xiv, 476 p.
• 大きさ: 24 cm
• 分類:
  • LCC : T60
  • DC23 : 620.8
• 件名:
  • LCSH : Methods engineering
  • LCSH : Human engineering
  • LCSH : Service industries -- Customer services
  • BISACSH : Technology & engineering -- Industrial health & safety
  • BISACSH : Technology & engineering -- Manufacturing
  • BISACSH : Technology & engineering -- Quality control
• 親書誌ID:
  • BB0443652X