The health services executive (HSE) : tools for leading long-term care and senior living organizations
著者
書誌事項
The health services executive (HSE) : tools for leading long-term care and senior living organizations
Springer Publishing Company, 2021
First Springer Publishing edition
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注記
Includes bibliographical references and index
Summary: "The goal of this book is to provide relevant guidance to both those entering the field and those wishing to strengthen their credentials and career options to equip them with tools for remaining nimble in a field that is becoming more complex at increasing speed. This book serves much more than a study guide for preparing to pass a licensure examination. We expect the information included will offer relevant and practical assistance - and encouragement - as the senior living field continues to evolve"-- Provided by publisher
収録内容
- Background, History, and Current State of Senior Living Field
- Customer Care, Supports, and Services
- Human Resources
- Financial Management in Senior Care
- Environment
- Providing a Context for Leadership
- Strategic Thinking and Innovation : Positioning for the Future
- Marketing and Public Relations for Senior Living Organizations
- Critical Thinking and Operational Practice for the Health Services Leader : Pulling it Together
- People : Human Resources and Relationships
- Customer Service : How Are We Different?
- Personal Development : Investing in Yourself
- Conclusion