Managing organizations to sustain passion for public service

Bibliographic Information

Managing organizations to sustain passion for public service

James L. Perry

Cambridge University Press, 2021

  • : pbk

Available at  / 3 libraries

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Includes bibliographical references (p. 267-305) and index

Summary: "During the last three decades, social and behavioral scientists have intensively studied the motivating power of public service. The research focuses on varied concepts-public service motivation, altruism, and prosocial motivation and behavior. This research has produced a critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. The book is the first to look systematically across the different streams of other-oriented motivation research. It is also the first to synthesize research across applied questions that public organizations and their leaders confront, including: recruiting and selecting staff who will ethically and competently pursue public service; designing public work to leverage its meaningfulness; creating work environments that support intrinsically-motivated, prosocial behavior; compensating and rewarding employees to energize and sustain public service; socializing employees for public service missions and v

Description and Table of Contents

Description

Almost three decades ago, James Perry created the first survey instrument to measure public service motivation. Since then, social and behavioural scientists have intensively studied the motivating power of public service. This research relating to public service motivation, altruism and prosocial motivation and behaviour has overturned widespread assumptions grounded in market-orientated perspectives and produced a critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. This is the first study to look systematically across the different streams of research. Furthermore, it is the first study to synthesize the research across the applied questions that public organizations and their leaders confront, including: how to recruit ethical and committed staff; how to design meaningful public work; how to create work environments that support prosocial behaviour; how to compensate employees to sustain their public service; how to socialise employees for public service missions; and how to lead employees to engage in causes greater than themselves.

Table of Contents

  • 1. New Foundations for Civil Service Systems
  • 2. Theoretical and Empirical Foundations for Public Service Motivation
  • 3. Selecting for High Public Service Motivation is a Priority
  • 4. Leveraging the Meaningfulness of Public Work
  • 5. Creating a Supportive Work Environment
  • 6. Aligning Compensation Systems and Public Service Motivation
  • 7. Providing Opportunities for Newcomers to Learn Public Service Values
  • 8. Leading the Mission, Inspiration and Communication
  • 9. Designing Civil Service to Unleash Public Passion.

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