Designing experiences

Author(s)

• Rossman, J. Robert (James Robert)
• Duerden, Mathew D
• Pine, B. Joseph

Bibliographic Information

Designing experiences

J. Robert Rossman and Mathew D. Duerden ; foreword by B. Joseph Pine II

Columbia University Press, c2019

• : cloth

Note

Includes bibliographical references and index

Details

• NCID: BC02790591
• ISBN:
  • 9780231191685
• LCCN: 2019004424
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xvi, 205 p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.5
  • DC23 : 658.5038
• Subject Headings:
  • LCSH : Customer relations
  • LCSH : Customer services
  • LCSH : Experience
  • LCSH : Target marketing