Citizen participation in the age of contracting : when service delivery trumps democracy
Author(s)
Bibliographic Information
Citizen participation in the age of contracting : when service delivery trumps democracy
（Routledge research in public administration and public policy, 16）
Routledge, 2019, c2018
- : pbk
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Note
Includes bibliographical references and index
Contents of Works
- The rise and fall of citizen participation in America
- Critical choices in citizen participation
- How we did our study
- Thinking inside the box
- Impact on the margins
- It's not as easy as it seems
- When client service trumps democracy
- Active citizenship in the age of contracting
Description and Table of Contents
Description
Citizen Participation in the Age of Contracting is based on a simple premise: in democracies, power originates with citizens. While citizen participation in government remains a central tenet of democracy, public service delivery structures are considerably more complex today than they were fifty years ago.
Today, governments contract with private organizations to deliver a wide array of services. Yet, we know very little about how citizens influence government decisions and policies in the "hollow state." Based on nearly 100 interviews with public and private managers, our findings about the state of citizen participation in contract governance are somewhat disheartening. Public and private organizations engaged citizens in a number of ways. However, most of their efforts failed to shift the power structure in communities and did not give citizens a chance to fundamentally shape local priorities and programs. Instead, elected officials and professional staff largely maintained control over significant policy and administrative decisions. Widespread, but narrow in their forms and impact, the participation practices we uncovered did not live up to the ideals of democracy and self-governance.
Citizen Participation in the Age of Contracting is suitable for those who study public administration, as well as in other closely related fields such as nonprofit management and organizational behavior.
Table of Contents
Preface 1. The Rise and Fall of Citizen Participation in America 2. Critical Choices in Citizen Participation 3. How We Did Our Study 4. Thinking Inside the Box 5. Impact on The Margins 6. It's Not as Easy as It Seems 7. When Client Service Trumps Democracy 8. Active Citizenship in The Age of Contracting
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