Human resource management : people, data, and analytics
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書誌事項
Human resource management : people, data, and analytics
SAGE Publications, c2020
- : pbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Human resources is rapidly evolving into a data-rich field but with big data comes big decisions. The best companies understand how to use data to make strategic workforce decisions and gain significant competitive advantage.
Human Resource Management: People, Data, and Analytics by Talya Bauer, Berrin Erdogan, David Caughlin, and Donald Truxillo introduces students to the fundamentals of talent management with integrated coverage of data analytics and how they can be used to inform and support decisions about people in an organization. Features tied to SHRM competencies and data exercises give readers hands-on opportunities to practice the analytical and decision-making skills they need to excel in today’s job market. Engaging examples illustrate key HRM concepts and theories, which brings many traditional HRM topics concepts to life. Whether your students are future managers or future HR professionals, they will learn best practices for managing talent across the lifecycle in the changing workplace.
目次
1. Introduction to Human Resource Management
Opening Case: HRM in Context: The Case of Chobani’s Evolving HR Culture
What is Human Resource Management?
Why HRM Matters
The Changing Context of HRM
HRM as a Profession
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
2. Strategic HRM, Data-Driven Decision Making, and HR Analytics
Opening Case: Strategic HRM in Context: The Case of Strategy and HR Analytics at Chevron
What is a Strategy?
Strategic HRM: Linking Strategy with HRM
From Then to Now: The Origins of Strategic HRM
Strategic HRM, Data-driven Decision Making, and HR Analytics
HR Analytics and the Scientific Process
Ensuring HR Analytics Success
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
3. Data Management and Human Resource Information Systems
Opening Case: Shifting to a Data-Driven Organization with HRIS: The Case of Nissan
Managing Data
Opportunities for Data Management and HRIS
Challenges for Data Management and HRIS
Developing a Human Resource Information System
Implementing a Human Resource Information System
Getting Technical: Core Information System Concepts
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
4. Diversity, Inclusion, and the Equal Employment Opportunity Laws
Opening Case: Diversity Challenges in the Tech Industry: The Case of Pinterest
Challenges and Benefits of Managing Diversity Effectively
Understanding the Legal Environment of Diversity
Diversity and Inclusion in the Age of People Analytics
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
5. The Analysis and Design of Work in Organizations
Opening Case: The Development of SHRM’s Competency Model for HR Practice
The Analysis of Work and Its Critical Role in HR Practice
Collecting Job Analysis Data
Specific Job Analysis Methods and Approaches
Designing Jobs to Enhance Motivation, Attitudes, Wellbeing, and Performance
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
6. Workforce Planning and Recruitment
Opening Case: Creating a College Recruitment Pipeline: The Case of PWC
Understanding the Labor Landscape: The Workforce Planning and Forecasting
The Recruiting Process
Stages of Recruitment
Spotlight on Data and Analytics: Internal Recruiting at Credit Suisse
Recruiting for Diversity
A Broader View of Workforce Planning and Recruitment
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
7. Selection Processes and Procedures
Opening Case: Finding the Best Fit: The Case of Selection at Google
Setting the Stage for Selection: Job Analysis, Recruitment, and Legal Issues
Data-Driven Criteria for Choosing Selection Procedures: Reliability, Validity, and Utility
Strategically Choosing and Combining Selection Procedures
Selection Procedures
Emerging Issues in Selection
Applicant Reactions to Selection Methods and Procedures
Deployment of Selection Procedures
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
8. Training, Development, and Careers in Organizations
Opening Case: Using Training and Development to Drive Igloo’s Culture of Commitment
Training Needs Assessment
Enhancing Learning
Training Methods
Evaluating the Effectiveness of Training Programs
Career Development and Management
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
9. Performance Management
Opening Case: Transforming Performance Management at Deloitte
What is Performance Management?
Design Features of Performance Management Systems
Conducting Fair Performance Reviews
Improving the Effectiveness of Performance Management
Teaching Managers How to be Good Coaches and Build Trust
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
10. Managing Employee Separations and Retention
Keeping the Seats Occupied: Analytics as a Retention Management Tool in the Trucking Industry
Understanding and Managing Employee Separations
Voluntary Turnover
Managing Employee Retention
Involuntary Turnover: Dismissals
Involuntary Turnover: Layoffs
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
11. Developing a Pay Structure
Opening Case: Equal Pay for the US Women’s National Soccer Team
Pay as a Reward
Fairness of Rewards
Developing a Pay Structure
Person-Based Pay Structures
Executive Pay
Pay Administration
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
12. Rewarding Performance
Opening Case: Improving Patient Care with Financial Rewards: Geisinger Health System
Pay as a Motivator
Theories of Motivation
Strategy and Pay for Performance
Challenges and Opportunities in Rewarding Performance
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
13. Managing Benefits
Opening Case: Providing Benefits to Gig Workers at Care.com
Benefits as Rewards
Legally Required Benefits
Additional Healthcare Requirements
Voluntary Benefits
Administering and Communicating Benefit Programs
Summary
Key Terms
HR Reasoning and Decision-Making Exercises
14. Employee and Labor Relations
Opening Case: The First B Corp Certified US Grocery Store: The Case of New Seasons Market
Factors Influencing Employee Relations
Organizational Policies and Procedures
The Labor Movement
The Collective Bargaining Process
Negotiation Phase and Collective Bargaining Content
Failure to Reach an Agreement
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
15. Employee Safety, Well-Being, and Wellness
Opening Case: Putting the Brakes on Train Derailments: Promoting Safety on Public Railways
The Role of HRM in Worker Safety and Health
Workplace Safety
Workplace Stress
Employee Wellness Programs
Workplace Interventions: Solutions to Address Specific-Well Being Issues
Total Worker Health: An Integrated Approach to Worker Well-Being
HR Reasoning and Decision-Making Exercises
16. Opportunities and Challenges in International HRM (IHRM)
Opening Case: Talent Management in the Danger Zone: The Case of Mercy Corps
Global Transfer of HR Practices
Important Considerations When Transferring HR Practices across Borders
Managing HR Globally
Management of Expatriates
Alternatives to Long-Term Relocation Assignments
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
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