Successfully negotiating in Asia : 36 success pathways to arguing well and dealing with various negotiator types
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書誌事項
Successfully negotiating in Asia : 36 success pathways to arguing well and dealing with various negotiator types
(Management for professionals)
Springer, c2020
2nd ed
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注記
Includes bibliographical references
収録内容
- 1: What Is Negotiation?
- 1.1 Introduction
- 1.2 Definition of Negotiation
- 1.2.1 Successful Negotiation
- 1.3 Skilled Negotiators Seek to Build Common Ground
- 1.3.1 Knowing Yourself
- 1.3.2 Knowing your Business Well
- 1.3.3 Knowing Asia Well
- 1.3.4 Knowing the OP's Needs
- 1.4 Overwinning Is Bad!
- 1.4.1 Even If We Win
- 1.4.2 Making Sure that the OP Does Not Lose Face
- 1.4.3 Setting a Pleasant and Cooperative Atmosphere
- 1.5 Checkpoint
- References
- 2: Negotiation, the Relationship Way
- 2.1 Introduction
- 2.2 Prenegotiation Stage
- 2.2.1 Essential Prenegotiation Country Study
- 2.2.2 Prenegotiation Checklist
- 2.3 Postnegotiation Stage
- 2.3.1 More Lessons for Business Negotiations Based on Our Relationships with Our Spouse
- 2.3.2 Building Bridges
- 2.3.3 Humanising the Communication
- 2.3.4 Knowing, Contacting and Working with the Right People
- 2.3.5 Using the OP's Network to Influence the OP
- 2.3.6 Managing Your Body Language To Relate Well with Your OP
- 2.3.7 Read the OP's Body Language Too!
- 2.3.8 Showing Our Integrity and Building the OP's Trust in Us
- 2.4 Relating and Writing Persuasively To Influence the OP
- 2.5 Relating and the Modern World
- 2.6 Checkpoint
- 2.6.1 Essential Prenegotiation Country Study Checklist
- References
- 3: Preparation and Planning
- 3.1 Introduction
- 3.2 Set Your Goals
- 3.3 Know Yourself
- 3.4 Decide Who Is To Negotiate
- 3.5 Prepare Your Appearance, Dress and Manners
- 3.5.1 Plan Time/Timing for the Negotiation
- 3.5.2 Prepare in Advance for the Negotiation Place/Environment
- 3.5.3 Prepare a List of Questions To Ask
- 3.5.4 Prepare for the Words To Be Used
- 3.5.5 Decide on the Channels of Communication
- 3.5.6 Set the Agenda
- 3.6 Preparing for Negotiating with Someone from Another Culture
- 3.7 Special Mention of Indonesia: Capitalising on "Flexibility"
- 3.8 Sun Tzu, the Art of War and Negotiation
- 3.8.1 To Be Persuasive, One Needs to Be Better Prepared
- 3.8.2 The Effective Negotiator's Planning Essentials, Sun Tzu's Way
- 3.9 Summary and Section Conclusion
- 3.10 Checkpoint
- References
- Webpages
- 4: Process Versus Content
- 4.1 The Process of Negotiation
- 4.1.1 Skilled Negotiators Ask More Questions Than Unskilled Negotiators
- 4.1.2 Apply the Power of Questions
- 4.1.3 How To Answer the OP's Questions
- 4.1.4 Apply the Pause Button
- 4.1.5 Apply Positive or Cooperative Words
- 4.1.5.1 More on the Power of Words
- 4.1.5.2 How You Say the Word(s) Too Counts
- 4.1.6 Apply Listening
- 4.1.7 Apply Pressure or Work Things Out In A More Relaxed Pace (Time)
- 4.1.8 Be Aware and Apply of the Process of Counter-offer
- 4.1.9 Feel Powerful!
- 4.1.10 Apply the Psychological Process when Dealing with the OP's Objections
- 4.1.11 Give Your OP Face... and Take Notes
