{"@context":{"owl":"http://www.w3.org/2002/07/owl#","bibo":"http://purl.org/ontology/bibo/","foaf":"http://xmlns.com/foaf/0.1/","rdfs":"http://www.w3.org/2000/01/rdf-schema#","prism":"http://prismstandard.org/namespaces/basic/2.0/","cinii":"http://ci.nii.ac.jp/ns/1.0/","dc":"http://purl.org/dc/elements/1.1/","dcterms":"http://purl.org/dc/terms/"},"@id":"https://ci.nii.ac.jp/ncid/BC05142190.json","@graph":[{"@id":"https://ci.nii.ac.jp/ncid/BC05142190#entity","@type":"bibo:Book","foaf:isPrimaryTopicOf":{"@id":"https://ci.nii.ac.jp/ncid/BC05142190.json"},"dc:title":[{"@value":"損する言い方得する言い方"},{"@value":"ソンスル イイカタ トクスル イイカタ","@language":"ja-hrkt"}],"dc:creator":"谷厚志著","dc:publisher":[{"@value":"日本実業出版社"}],"dcterms:extent":"210p","cinii:size":"19cm","dc:language":"jpn","dc:date":"2021","cinii:ncid":"BC05142190","cinii:ownerCount":"11","foaf:maker":[{"@id":"https://ci.nii.ac.jp/author/DA17574241#entity","@type":"foaf:Person","foaf:name":[{"@value":"谷, 厚志 "},{"@value":"タニ, アツシ","@language":"ja-hrkt"}]}],"bibo:owner":[{"@id":"https://ci.nii.ac.jp/library/FA002112","@type":"foaf:Organization","foaf:name":"上越教育大学 附属図書館","rdfs:seeAlso":{"@id":"http://opac.lib.juen.ac.jp/opac/opac_openurl/?ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA005766","@type":"foaf:Organization","foaf:name":"帝京大学 図書館","rdfs:seeAlso":{"@id":"https://opac.teikyo-u.ac.jp/iwjs0016opc/ufirdi.do?ufi_target=ctlsrh&ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA006521","@type":"foaf:Organization","foaf:name":"日本体育大学 図書館","rdfs:seeAlso":{"@id":"https://opac.nittai.ac.jp/carinopaclink.htm?OIN=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA024942","@type":"foaf:Organization","foaf:name":"武蔵野大学 有明図書館","rdfs:seeAlso":{"@id":"https://opac.musashino-u.ac.jp/opac/search?target=local&searchmode=complex&autoDetail=true&s_ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA006656","@type":"foaf:Organization","foaf:name":"武蔵野大学 武蔵野図書館","rdfs:seeAlso":{"@id":"https://opac.musashino-u.ac.jp/opac/search?target=local&searchmode=complex&autoDetail=true&s_ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA008276","@type":"foaf:Organization","foaf:name":"神戸学院大学 図書館 有瀬館","rdfs:seeAlso":{"@id":"https://library.kobegakuin.ac.jp/iwjs0004opc/ufirdi.do?ufi_target=ctlsrh&ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA008753","@type":"foaf:Organization","foaf:name":"徳島文理大学 高松駅キャンパス附属図書館","rdfs:seeAlso":{"@id":"https://lib-opac.bunri-u.ac.jp/mylimedio/search/search.do?mode=comp&target=local&ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA009042","@type":"foaf:Organization","foaf:name":"熊本学園大学 図書館","rdfs:seeAlso":{"@id":"https://lib-opac.kumagaku.ac.jp/mylimedio/search/search.do?target=local&mode=comp&ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA014665","@type":"foaf:Organization","foaf:name":"大学共同利用機関法人 人間文化研究機構 国立国語研究所","rdfs:seeAlso":{"@id":"https://libgw.ninjal.ac.jp/mylimedio/search/search.do?target=local&mode=comp&ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA015238","@type":"foaf:Organization","foaf:name":"尾道市立大学 附属図書館","rdfs:seeAlso":{"@id":"https://www.lib.onomichi-u.ac.jp/opac/opac_openurl/?ncid=BC05142190"}},{"@id":"https://ci.nii.ac.jp/library/FA016922","@type":"foaf:Organization","foaf:name":"高知工科大学 附属情報図書館","rdfs:seeAlso":{"@id":"https://www-opac.lib.kppuc.ac.jp/mylimedio/search/search.do?target=local&mode=comp&category-mgz=1&category-book=1&annex=all&ncid=BC05142190"}}],"prism:publicationDate":["2021.2"],"cinii:note":["しくじらないコミュニケーションの秘訣とは。2千件以上のクレーム対応という修羅場をくぐり抜けたクレーム・コンサルタントが、誰からも好かれて、仕事も好転する「言葉づかい」を実例や失敗談を交えて教える。"],"dc:subject":["NDC9:336.49","NDC10:336.49","NDLC:DH314"],"foaf:topic":[{"@id":"https://ci.nii.ac.jp/books/search?q=%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3","dc:title":"コミュニケーション"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E4%BA%BA%E9%96%93%E9%96%A2%E4%BF%82","dc:title":"人間関係"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E8%A9%B1%E3%81%97%E3%81%8B%E3%81%9F","dc:title":"話しかた"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E3%83%91%E3%83%BC%E3%82%BD%E3%83%8A%E3%83%AB%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3","dc:title":"パーソナルコミュニケーション"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E8%A9%B1%E8%A1%93","dc:title":"話術"}],"dcterms:hasPart":[{"@id":"urn:isbn:9784534058300"}]}]}