Workplace communication

著者

    • Mikkola, Leena
    • Valo, Maarit

書誌事項

Workplace communication

edited by Leena Mikkola and Maarit Valo

Routledge, 2020

  • : pbk

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment. Maintaining a productive and healthy workplace is predicated on interpersonal communication between people. In organizations, efficient communication is the foundation of all actions. Contributors to this book cover communication issues in relationships, teams, meetings, leadership, competence, diversity, organizational entry, social support, and digital environments in the workplace. The book illustrates all these issues in detail by presenting both relevant research findings and their practical implications in working life. Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work. The book is appropriate for courses in organizational and leadership communication or interpersonal communication in a workplace setting.

目次

PART I Foundations of Workplace Communication 1 Focusing on Workplace Communication Maarit Valo and Leena Mikkola 2 Workplace Relationships Leena Mikkola and Hanna Nykanen 3 Team Communication in the Workplace Mitra Raappana and Tessa Horila 4 Digital Communication Environments in the Workplace Anu Sivunen and Kaisa Laitinen 5 Workplace Communication in Institutional Settings Laura Asunta and Leena Mikkola PART II Dynamics of Workplace Communication 6 Newcomers in the Workplace Sari Rajamaki and Leena Mikkola 7 Meetings in the Workplace Tomi Laapotti and Eveliina Pennanen 8 Technology-Mediated Communication in the Workplace Marko Siitonen and Annaleena Aira 9 Diversity and Social Interaction at Work Malgorzata Lahti 10 Leadership in the Workplace Leena Mikkola 11 Negative Relationships in the Workplace Sini Tuikka 12 Supportive Communication in the Workplace Leena Mikkola PART III Developing Workplace Communication 13 Communication Competence in the Workplace Tessa Horila 14 Developing Workplace Communication Leena Mikkola and Tarja Valkonen 15 Future Directions in Workplace Communication Maarit Valo and Anu Sivunen Index

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