Communicating at work : principles and practices for business and the professions
著者
書誌事項
Communicating at work : principles and practices for business and the professions
McGraw-Hill, c1992
4th ed
大学図書館所蔵 件 / 全1件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Includes bibliographical references (p. [446]-454) and index
内容説明・目次
内容説明
This text is designed primarily for courses focusing on oral communication - business presentations, group communication, and interviewing - rather than on written communication. The fourth edition contains new material on mediated communication and cultural diversity in the workplace. Greater emphasis is placed upon the ethics of interviewing and new sections on "Listening to Criticism" and giving feedback are included.
目次
- Part 1 Communicating at work: communicating at work
- communication systems. Part 2 Personal skills: verbal and nonverbal messages
- listening
- problem-solving, conflict management, and negotiation
- principles of interviewing
- types of interviews. Part 3 Working in groups: communicating in groups
- effective meetings. Part 4 Making effective presentations: developing the presentations
- organizing your ideas
- verbal and visual support in presentations
- delivering the presentation
- informative presentations
- persuasive presentations. Appendix - written communication formats.
「Nielsen BookData」 より