Digital governance : applying advanced technologies to improve public service

著者

    • Milakovich, Michael E.

書誌事項

Digital governance : applying advanced technologies to improve public service

Michael E. Milakovich

Routledge, [2022]

2nd ed.

大学図書館所蔵 件 / 全2件

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注記

Content Type: text (rdacontent), Media Type: unmediated (rdamedia), Carrier Type: volume (rdacarrier)

"First edition published by Routledge 2011" -- Title page verso

Includes bibliographical references and index

Summary: "The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fu

内容説明・目次

内容説明

Appeals to a broad inter-disciplinary and international market. Covers latest research on expanding academic field of digital governance. Stresses the administrative, political and social applications of the rapidly growing field of information and communications technology.

目次

Part 1: Introduction and Overview: From Formal Bureaucracy to Digital Democracy. 1. From Centralized Government to Decentralized Results-Driven Smart Governance 2. The Transition From Electronic Government to Smart Digital Governance Part 2: Politics and Administration: Using Technology to Sustain Democracy and Improve Bureaucracy 3. From Representative to Digital Democracy: Using the Internet to Increase or Deter Citizen Participation 4. Citizen-Centric Remote Online Digital Governance 5. Cybersecurity, Privacy, and Protecting Public Records Part 3: Administration: Implementing Online Digital Governance 6. Administration and Equality of Access: Balancing Effectiveness with Political Responsiveness 7. Legislation and Regulation for Accountability and Performance Improvement 8. Applying Artificial Intelligence and Smart Technologies to Improve Performance and Results 9. Applying Digital Technologies to Improve Remote Delivery of Public Services Part 5: Globalization and Interactive Online Citizenship 10. Global Digital Governance Practices 11. Globalization, Immigration, and International Trade 12. Toward Global Citizenship and Digital Governance: Integrating Technology, Politics, and Public Administration

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