Working GlobeSmart : 12 people skills for doing business across borders

Author(s)

Bibliographic Information

Working GlobeSmart : 12 people skills for doing business across borders

Ernest Gundling

Davies-Black Pub., a Nicholas Brealey Pub., 2003

  • : [pbk.]

Other Title

Working GlobeSmart : twelve people skills for doing business across borders

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Note

Includes bibliographical references (p. 367-377) and index

Description and Table of Contents

Description

Taking a new assignment in your company's foreign office? Meeting a business associate from another country? Videoconferencing with a group of global co-workers? Negotiating a project deadline with the foreign software engineer across the hall? Learn how to apply a new set of cultural competencies to successfully cross national or cultural boundaries. Working GlobeSmart shows how global people skills add value to global business and captures the essence of what global leadership means: the ability to create a corporate culture that builds cooperation across borders and cultures, between customers and suppliers-across every organizational line.

Table of Contents

  • The global people skills model
  • global people skills and culture. Interpersonal skills: establishing credibility and feedback
  • obtaining information and evaluating people. Group skills: global teamwork
  • training and performance management
  • selling
  • negotiation. Organizational skills: strategic planning
  • knowledge transfer
  • innovation
  • change management
  • conclusion - people skills and global citizenship.

by "Nielsen BookData"

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