Skilled interpersonal communication : research, theory and practice
著者
書誌事項
Skilled interpersonal communication : research, theory and practice
Routledge, 2022
7th ed
- : hbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
-Number one text for depth and comprehensive coverage: detailed analysis of existing knowledge and practice
-Comprehensively updated in 7th edition with latest research findings, theoretical developments and applications to practice.
-Well structured and easily navigable: topic areas clearly defined and packaged to fit course delivery
-Unmatched authority: highly recognized author and five previously successful editions
-Links theory to practice to help students learn and apply key skills
-Offers a strong UK-originated alternative to other US-oriented texts
-Flexible and cross-disciplinary: applies to a broad range of professional roles and contexts
目次
List of Figures
Preface
The Features of Interpersonal Communication
A Conceptual Model of Skilled Interpersonal Communication
Communicating Without Words: Skilled Nonverbal Behaviour
Rewarding Others: The Skill of Reinforcing
Finding Out About Others: The Skill of Questioning
Showing Understanding for Others: The Skill of Reflecting
Paying Attention to Others: The Skill of Listening
Getting Your Message Across: The Skill of Explaining
Telling Others About Yourself: The Skill of Self-Disclosure
Opening and Closing Interactions: The Skills of Set Induction and Closure
Standing Up for Yourself: The Skill of Assertiveness
Using Your Influence: The Skill of Persuasion
Working Things Out Together: The Skill of Negotiating
Working with Others: Skills of Participating in And Leading Small Groups
Concluding Comments
Bibliography
Name Index
Subject Index
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