Employee engagement through effective performance management : a practical guide for managers
著者
書誌事項
Employee engagement through effective performance management : a practical guide for managers
Routledge, 2018
2nd ed
- : pbk
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注記
Rev. ed. of the authors' Employee engagement through effective performance management, c2010
Includes bibliographical references (p. [224]-232) and indexes
内容説明・目次
内容説明
This book is a practical guide for managers to increase and support employee engagement through stronger performance management tools and techniques. In this second edition, Edward Mone and Manuel London incorporate new developments in the field, including discussion of issues about the value of challenging goals, annual formal appraisals, forced ranking, and ways to give constructive feedback. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. Case studies offer concrete examples, and checklists and surveys supply managers with ways to assess employee engagement as well as directions for increasing engagement. An up-to-date, straightforward guide, this book is appropriate for graduate students in Employee Engagement, Human Resources, and Management Studies, as well as scholars and practitioners in those fields.
目次
Preface. 1. The Performance Management Process and Employee Engagement. 2. Understanding Performance Appraisal. 3. Building a Climate of Trust. 4. Setting Meaningful and Effective Goals. 5. Meeting the Feedback Challenge. 6. Recognizing Employee Performance. 7. Learning about 360-Degree Feedback. 8. Coaching for Success. 9. Managing Employee and Team Learning and Development. 10. Managing and Preventing Employee Burnout. 11. A Closing Look at Performance Management and Employee Engagement.
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