CiNii Books - The Wiley Blackwell handbook of the psychology of training, development, and performance improvement

"This Handbook is sure to become a key resource for any researcher or professional looking for the latest and most innovative thinking from around the world on the full range of topics related to training, development, and performance management." Bradford S. Bell, PhD, Cornell University, USA. Editor, Personnel Psychology "I wish I could have accessed this book many years ago. Comprehensive and scholarly, the four sections training, e-learning, personal and professional development and performance management fit well together and address a gap in the literature that has been apparent for some time. The psychological perspective speaks to growing interest in the micro-foundations of strategic success, and the blending together of both formal and informal perspectives on learning in organizations ensures a holistic rather than piecemeal approach to the question of how to build individual knowledge, skills, and competences in organizations. I believe that this book will make a significant impact on its target audience in this critical area." Helen Shipton, Professor of International Human Resource Management, Nottingham Trent University, UK The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement provides up-to-date, contemporary information for researchers and professionals by reviewing the latest literature and research in the interconnected fields of training, development, and performance appraisal. It brings a psychological perspective to bear on a multidisciplinary field that links to management, human resources, and education. Unique to reference works in this area, it maintains a truly global focus on the field with top international contributors looking at research and practice from around the world, including South America, Europe, Canada, and Australia, as well as the United States and the United Kingdom. The chapters cover a diverse range of important contemporary topics, such as needs analysis, job design, active learning, self-regulation, simulation approaches, 360-degree feedback, and virtual learning environments. Together, they offer researchers and professionals essential information for building a talented organization, a critical and challenging task for organizational success in the twenty-first century.

Table of Contents

About the Editors vii About the Contributors ix Foreword xiv Series Preface xv Railway Children xvii 1 The Psychology of Training, Development, and Performance Improvement 1 Kurt Kraiger, Jonathan Passmore, Sigmar Malvezzi & Nuno Rebelo dos Santos Section I Training 11 2 The History of Training 13 Sigmar Malvezzi 3 Training Needs Analysis at Work 32 Rodrigo R. Ferreira, Gardenia da Silva Abbad, and Luciana Mourao 4 Training and Workplace Learning 50 Karen Evans and Natasha Kersh 5 Transfer of Socialization 68 Alan M. Saks 6 Encouraging Active Learning 92 Nina Keith and Christian Wolff 7 The Competencies of Effective Trainers and Teachers 117 Darryl Gauld 8 Training Evaluation 136 Jonathan Passmore and Maria Joao Velez 9 Knowledge Transfer and Organizational Learning 154 Linda Argote Section II E-Learning 171 10 Facilitation in E-Learning 173 Annette Towler and Tyree Mitchell 11 Effective Virtual Learning Environments 188 Jean-Luc Gurtner 12 Game- and Simulation-Based Approaches to Training 205 Rebecca Grossman, Kyle Heyne, and Eduardo Salas Section III Personal and Professional Development in Organizations 225 13 Training and Personal Development 227 Kurt Kraiger and Thomas M. Cavanagh 14 The Contribution of Talent Management to Organization Success 247 David G. Collings 15 Action Learning: Approaches, Applications, and Outcomes 261 Lisa Anderson and Charlotte Coleman 16 Knowledge-Sharing, Cooperation, and Personal Development 278 Leonor Pais and Nuno Rebelo dos Santos 17 Using Competences in Employee Development 303 Robert A. Roe 18 Personal Development Plan, Career Development, and Training 336 Simon Beausaert, Mien Segers, and Therese Grohnert 19 Leadership Development and Organizational Success 354 Thomas Garavan, Fergal O'Brien, and Sandra Watson 20 Structured Actions of Intentional Development 398 Nuno Rebelo dos Santos and Leonor Pais 21 Informal Learning and Development 419 Valeria Vieira de Moraes and Jairo Eduardo Borges-Andrade Section IV Performance Management 437 22 Performance Appraisal and Development 439 Jeffrey R. Spence and Patricia L. Baratta 23 Designing Feedback to Achieve Performance Improvement 462 Manuel London and Edward M. Mone 24 Using 360-Degree Feedback as a Development Tool 486 Clive Fletcher 25 Feedback, Development, and Social Networks 503 Piet Van den Bossche, Sara van Waes, and Janine van der Rijt Index 521

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The Wiley Blackwell handbook of the psychology of training, development, and performance improvement

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