Complaint!
Author(s)
Bibliographic Information
Complaint!
Duke University Press, 2021
- : pbk
Available at 2 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
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  United Kingdom
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  France
  Belgium
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  United States of America
Note
Includes bibliographical references (p. [343]-352) and index
Description and Table of Contents
Description
In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.
Table of Contents
Acknowledgments xi
Introduction: Hearing Complaint 1
Part I. Institutional Mechanics 27
1. Mind the Gap! Policies, Procedures, and Other Nonperformatives 29
2. On Being Stopped 69
Part II. The Immanence of Complaint 101
3. In the Thick of It 103
4. Occupied 137
Part III. If These Doors Could Talk? 175
5. Behind Closed Doors: Complaints and Institutional Violence 179
6. Holding the Door: Power, Promotion, Progression 220
Part IV. Conclusions 257
7. Collective Conclusions by Leila Whitley, Tiffany Page, and Alice Corble, with Heidi Hasbrouck, Chryssa Sdrolia and others 261
8. Complaint Collectives 274
Notes 311
References 343
Index 353
by "Nielsen BookData"