{"@context":{"owl":"http://www.w3.org/2002/07/owl#","bibo":"http://purl.org/ontology/bibo/","foaf":"http://xmlns.com/foaf/0.1/","rdfs":"http://www.w3.org/2000/01/rdf-schema#","prism":"http://prismstandard.org/namespaces/basic/2.0/","cinii":"http://ci.nii.ac.jp/ns/1.0/","dc":"http://purl.org/dc/elements/1.1/","dcterms":"http://purl.org/dc/terms/"},"@id":"https://ci.nii.ac.jp/ncid/BC1201353X.json","@graph":[{"@id":"https://ci.nii.ac.jp/ncid/BC1201353X#entity","@type":"bibo:Book","foaf:isPrimaryTopicOf":{"@id":"https://ci.nii.ac.jp/ncid/BC1201353X.json"},"dc:title":[{"@value":"先輩のメールはなぜお客さまの心をつかむのか : 笑顔を生む寄り添うメールの作り方"},{"@value":"センパイ ノ メール ワ ナゼ オキャクサマ ノ ココロ オ ツカム ノカ : エガオ オ ウム ヨリソウ メール ノ ツクリカタ","@language":"ja-hrkt"}],"dc:creator":"情報工房2021出版プロジェクト著","dc:publisher":[{"@value":"リックテレコム"}],"dcterms:extent":"262p","cinii:size":"19cm","dc:language":"jpn","dc:date":"2022","cinii:ncid":"BC1201353X","cinii:ownerCount":"2","foaf:maker":[{"@type":"foaf:Person","foaf:name":[{"@value":"情報工房株式会社"},{"@value":"ジョウホウ コウボウ カブシキ ガイシャ","@language":"ja-hrkt"}]}],"bibo:owner":[{"@id":"https://ci.nii.ac.jp/library/FA007513","@type":"foaf:Organization","foaf:name":"京都外国語大学 付属図書館","rdfs:seeAlso":{"@id":"http://opac.kufs.ac.jp/gate?module=search&path=search.do&method=search&searchForm.library=true&searchForm.orderNumber=BC1201353X"}},{"@id":"https://ci.nii.ac.jp/library/FA015985","@type":"foaf:Organization","foaf:name":"群馬工業高等専門学校 図書館","rdfs:seeAlso":{"@id":"https://libopac-c.kosen-k.go.jp/webopac14/ctlsrh.do?ncid=BC1201353X"}}],"prism:publicationDate":["2022.1"],"dc:subject":["NDC9:673.3","NDC10:673.3","NDLC:DE424","NDC10:670.91"],"foaf:topic":[{"@id":"https://ci.nii.ac.jp/books/search?q=%E3%82%B3%E3%83%B3%E3%82%BF%E3%82%AF%E3%83%88%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC","dc:title":"コンタクトセンター"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E5%95%86%E6%A5%AD%E9%80%9A%E4%BF%A1","dc:title":"商業通信"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E9%9B%BB%E5%AD%90%E3%83%A1%E3%83%BC%E3%83%AB","dc:title":"電子メール"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E5%95%86%E6%A5%AD%E9%80%9A%E4%BF%A1+--+%E6%97%A5%E6%9C%AC%E8%AA%9E","dc:title":"商業通信 -- 日本語"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E9%9B%BB%E5%AD%90%E3%83%A1%E3%83%BC%E3%83%AB","dc:title":"電子メール"},{"@id":"https://ci.nii.ac.jp/books/search?q=%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC","dc:title":"コールセンター"}],"dcterms:hasPart":[{"@id":"urn:isbn:9784865943184"}]}]}