Operational auditing : principles and techniques for a changing world
著者
書誌事項
Operational auditing : principles and techniques for a changing world
（Internal audit and IT audit）
CRC Press, 2022
2nd ed
- : hbk
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注記
Previous edition: 2017
Includes bibliographical references (p. 351-352) and index
内容説明・目次
内容説明
Operational Auditing: Principles and Techniques for a Changing World, 2nd edition, explains the proven approaches and essential procedures to perform risk-based operational audits. It shows how to effectively evaluate the relevant dynamics associated with programs and processes, including operational, strategic, technological, financial and compliance objectives and risks. This book merges traditional internal audit concepts and practices with contemporary quality control methodologies, tips, tools and techniques. It explains how internal auditors can perform operational audits that result in meaningful findings and useful recommendations to help organizations meet objectives and improve the perception of internal auditors as high-value contributors, appropriate change agents and trusted advisors.
The 2nd edition introduces or expands the previous coverage of: * Control self-assessments. * The 7 Es framework for operational quality. * Linkages to ISO 9000. * Flowcharting techniques and value-stream analysis * Continuous monitoring. * The use of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). * Robotic process automation (RPA), artificial intelligence (AI) and machine learning (ML); and * Adds a new chapter that will examine the role of organizational structure and its impact on effective communications, task allocation, coordination, and operational resiliency to more effectively respond to market demands.
目次
1. Definition, Characteristics and Guidance
2. Objectives and Phases of Operational Audits
3. Risk Assessments
4. The 8 Es
5. Control Frameworks
6. Tools
7. Eight Areas of Waste
8. Quality Control
9. Documenting Issues
10. Continuous Monitoring
11. Change Management
12. Project Management
13. Auditing Business Functions and Activities
14. The Toyota Production System (TPS)
15. Conclusion
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