Workplace communication : promoting workplace wellbeing and interpersonal relationships in multicultural contexts
著者
書誌事項
Workplace communication : promoting workplace wellbeing and interpersonal relationships in multicultural contexts
Routledge, 2023
- : hbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
1. Comprehensive coverage on how to create an inclusive workplace and managing workplace diversity;
2. A practical guide with 'road-tested' cases and exercise on how to bridge the gap of cross cultural communication;
3. Addresses the urgent need on how to communicate effectively to an increasingly digital, remote workforce;
4. Focuses on how diversity, ethics, workplace wellbeing and health play a part in interpersonal relationships and communication at work and how to navigate the complexities that inevitably arise
目次
PART 1: Communication, principles and concepts in workplace contexts 1. The nature and study of communication and language 2. Interpersonal communication 3. Organisational communication 4. Wellbeing in workplace contexts PART 2: Diversity, inclusion & belonging 5. Culture and intercultural communication 6. Gender and communication 7. Intergenerational communication 8. Spiritual diversity PART 3: Communication contexts and applications 9. Negotiating and managing conflict 10. Working in groups 11. Developing others for growth 12. Ethical approaches to organisational issues, communication and relationships 13. Dark issues 14. Emotions at work
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