Patient-centred communication : discourse of in-home medical consultations for older adults

Author(s)
    • Kondo, Kayo
Bibliographic Information

Patient-centred communication : discourse of in-home medical consultations for older adults

Kayo Kondo

(Language at work / series editors Jo Angouri, 5)

Multilingual Matters, c2022

  • : hbk

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Note

Includes bibliographical references (p. 206-215) and indexes

Description and Table of Contents

Description

This book presents a comprehensive analysis of the use of patient-/person-centred communication in providing healthcare for ageing populations through an ethnographic approach to physician in-home medical consultations in Tokyo, Japan, alongside interviews with physicians. It focuses on illustrating how linguistic dimensions of person-centred communication work by citing examples of case studies, as well as the sociocultural differences between the US, the UK, Japan and other societies in which person-centred communication models are employed. The author uses her own framework, which takes into account face and politeness theory, and makes recommendations for future training.

Table of Contents

Figures and Tables Acknowledgments Acronyms Introduction Scope of the Book Chapter 1. Introduction to Patient-centred Communication Chapter 2. Face and Linguistic Politeness Chapter 3. Fieldwork and Data Chapter 4. Listening to Patients and Identifying Issues Chapter 5. Empathy and Acceptance Chapter 6. Work Towards Shared Decision-making Chapter 7. Leave Space for the Patient and Respecting the Patient's Freedom Chapter 8. Transferring into Future Training Chapter 9. Appendices References Index

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