Responsiveness
Author(s)
Bibliographic Information
Responsiveness
(Open business school, B887 . Managing public services ; block 3)
Open University, 1993
- units 9 and 10
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Note
"Master of business administration"--Cover
Includes bibliographies
Contents of Works
- unit 9. Cultural change / prepared for the course team by Peter Gaffey
- unit 10. Managing organizational performance / prepared for the course team by Jacky Holloway