Missing voice? : worker voice and social dialogue in the platform economy
Author(s)
Bibliographic Information
Missing voice? : worker voice and social dialogue in the platform economy
（The future of work and employment series）
E. Elgar, c2022
- : cased
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Note
Other editors: Tony Dundon, Paula K. Mowbray, Sarah Brooks||||
Includes bibliographical references and index
Description and Table of Contents
Description
This timely book addresses the key debates and challenges surrounding the future of work, covering the macro, meso and micro levels of gig work. It provides a consideration of the ways in which technology is shaping the lives of those working in the gig and digital platform economy within the 21st century.
Written by leading experts in their respective fields, chapters cover a range of global issues concerning not only technology but the social relationships of gig work, management by algorithm, and how to regulate individual and collective voice in the remote gig economy. Utilising leading research and case studies from companies such as Uber and Deliveroo, the book considers what governments and the law can do to shape a better future for the worker voices and employment conditions of atypical and non-standard workers which, in turn, can help to better impact society.
Missing Voice? will be a key resource for scholars and students researching employment conditions, worker and human rights, employment, and labour relations in the fields of business and human resource management, industrial relations and sociology. It will also be of interest to policy-makers, trade unions and think tanks who are interested in labour market changes and issues of worker voice and management practice in the gig economy more broadly.
Table of Contents
Contents:
PART I INTRODUCTION
1 Missing voices?: Integrating worker voice and social
dialogue in the platform economy 2
Adrian Wilkinson, Tony Dundon, Paula K. Mowbray and
Sarah Brooks
PART II MACRO CONSIDERATIONS
2 The legal framework of worker voice in the platform economy 20
Alan Bogg
3 Giving platform workers a say: regulating for voice in the
gig economy 48
Andrew Stewart and Jim Stanford
4 How do workers gain voice on digital work platforms?
Hotspots and blind spots in research on platform worker voice 71
Laura Thater, Thomas Gegenhuber, Elke Schu .ler and
Markus Ellmer
PART III MESO FORCES
5 How anger sparks voice: exploring individual and
collective voice in the remote gig economy 109
Alex J. Wood, Nick Martindale and Vili Lehdonvirta
6 Work, spatial changes and 'arm's-length bargaining' in the
platform economy 130
Miguel Martinez Lucio, Debra Howcroft, Holly Smith,
Stephen Mustchin and Stefania Marino
7 Voice in platform-enabled gig work 153
Anne Keegan and Jeroen Meijerink
PART IV MICRO EXPERIENCES
8 Is anybody there? An examination of the voice experiences
of Uber ride-share drivers 175
Paula K. Mowbray
PART V INTEGRATING WORKER VOICE IN THE GIG
ECONOMY
9 When voices from below are heard: the case of a Swiss
online food-delivery platform 195
Nicola Cianferoni, Luca Perrig and Jean-Michel Bonvin
Index
by "Nielsen BookData"
