Emotional labour in criminal justice and criminology

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Bibliographic Information

Emotional labour in criminal justice and criminology

edited by Jake Phillips ... [et al.]

(Routledge frontiers of criminal justice)

Routledge, 2022, c2021

  • : pbk.

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Originally published: 2021 by Routledge

Other editors: Chalen Westaby, Andrew Fowler, Jaime Waters

Includes bibliographical references and index

Description and Table of Contents

Description

This book is the first volume to explore criminal justice work and criminological research through the lens of emotional labour. A concept first coined 30 years ago, emotional labour seeks to explore the ways in which people manage their emotions in order to achieve the aims of their organisations, and the subsequent impact of this is on workers and service users. The chapters in this edited collection explore work in a wide range of criminal justice institutions as well as the penal voluntary sector. In addition to literature review chapters which consolidate what we already know, this book includes case study chapters which extend our knowledge of how emotional labour is performed in specific contexts, and in relation to certain types of work. Emotional Labour in Criminal Justice and Criminology covers topics such as prisoners who die from natural causes in prison, to the work of independent domestic violence advisors and the use of emotion by death penalty lawyers in the US. An accessible and compelling read, this book presents ground-breaking qualitative and quantitative research which will be critical to criminologists, criminal justice practitioners, students of criminology and academics in the fields of social policy and public service.

Table of Contents

1.Introduction: why study emotional labour in criminal justice and criminology? 2.Emotional Labour in Policing 3.Emotional labour in the Legal Profession 4.Emotions in context: the marginalisation and persistence of emotional labour in probation 5.The Emotional Labour of Prison Work 6.Emotional Labour in the Penal Voluntary Sector 7.Doing criminological research: an emotional labour perspective Part Two 8.Prison officers: emotional labour and dying prisoners 9.Gendering Emotional Labour: Independent Domestic Violence Advisors 10."And you didn't tell them that they were getting robbed!?" Emotional Labour, Ethnography and Danger 11.Emotions at the prevention end of youth justice 12.Emotional Labour, Cooling the Client Out and Lawyer Face 13.Hidden in Plain Sight: Contrasting Emotional Labour and Burnout in Civilian and Sworn Law Enforcement Employees 14.Whom to punish? - Street-level dilemmas within the Swedish Border Police 15.The emotional labour of prison Listeners 16.Perspectives on the emotional labour of Special Constables 17.Anger and The Emotional Culture Of Death Penalty Defense Lawyers 18.Conclusion: What do we now know about emotional labour in criminal justice? Culture, context and conflict

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