Managing hospitality organizations : achieving excellence in the guest experience

著者

• Ford, Robert Clayton
• Sturman, Michael C. (Michael Craig)

書誌事項

Managing hospitality organizations : achieving excellence in the guest experience

Robert C. Ford, Michael C. Sturman

Sage, c2025

3rd ed

• : pbk

注記

Includes bibliographical references and index

詳細情報

• NII書誌ID(NCID): BD05719422
• ISBN:
  • 9781071876275
• LCCN: 2023049497
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Thousand Oaks, Calif.
• ページ数/冊数: xliii, 608 p.
• 大きさ: 26 cm
• 分類:
  • LCC : TX911.3.M27
  • DC23 : 647.94068
• 件名:
  • LCSH : Hospitality industry -- Management
  • LCSH : Hospitality industry -- Customer services
  • LCSH : Hosptiality industry -- Personnel management