Multigenerational communication in organizations : insights from the workplace
著者
書誌事項
Multigenerational communication in organizations : insights from the workplace
(Routledge focus on communication studies)
Routledge, 2021
- : hbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective.
Starting from the reality that a workplace can contain up to five different generations, these chapters examine topics like generational perceptions on the job search process; organizational culture; organizational identification; organizational crises; the dark side of workplace communication; remote working; and future challenges. Outlines of best practices and suggestions for application are provided based on the most recent data and corresponding literature. The authors also develop a data-forward understanding of Generation Z in context.
This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors.
目次
- 1. The Evolving Organization
- 2. A Generational Perspective
- 3. Understanding Generational Communication Differences in the Workplace
- 4. Generational Expectations of the Job Search
- 5. Perspectives on Organizational Culture
- 6. Organizational Identification
- 7. Communication in the Organization: Positive Communication
- 8. The Dark Side of Communication in the Organization: Conflict and Dissent
- 9. Workplace Satisfaction
- 10. Remote and Virtual Work
- 11. Innovation and Future Challenges
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