Multigenerational communication in organizations : insights from the workplace

著者

    • Strawser, Michael G.
    • Smith, Stephanie
    • Rubenking, Bridget

書誌事項

Multigenerational communication in organizations : insights from the workplace

Michael G. Strawser, Stephanie A. Smith, Bridget Rubenking

(Routledge focus on communication studies)

Routledge, 2021

  • : hbk

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective. Starting from the reality that a workplace can contain up to five different generations, these chapters examine topics like generational perceptions on the job search process; organizational culture; organizational identification; organizational crises; the dark side of workplace communication; remote working; and future challenges. Outlines of best practices and suggestions for application are provided based on the most recent data and corresponding literature. The authors also develop a data-forward understanding of Generation Z in context. This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors.

目次

  • 1. The Evolving Organization
  • 2. A Generational Perspective
  • 3. Understanding Generational Communication Differences in the Workplace
  • 4. Generational Expectations of the Job Search
  • 5. Perspectives on Organizational Culture
  • 6. Organizational Identification
  • 7. Communication in the Organization: Positive Communication
  • 8. The Dark Side of Communication in the Organization: Conflict and Dissent
  • 9. Workplace Satisfaction
  • 10. Remote and Virtual Work
  • 11. Innovation and Future Challenges

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