Managing a global workforce

著者

書誌事項

Managing a global workforce

Charles M. Vance ... [et al.]

Routledge, 2024

4th ed

  • : pbk

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注記

Index: p. 399-407

Other authors: Yongsun Paik, Fabian Jintae Froese, Torben Andersen

内容説明・目次

内容説明

Managing a Global Workforce examines important human resource management issues and practices in today's global marketplace, helping current and future managers and leaders, regardless of nationality, in making effective human talent management decisions for optimal organizational performance. This fourth edition includes significant updates to reflect recent global developments affecting the management of global HRM, including the following: * The COVID-19 pandemic and its impact on new work expectations/arrangements; * The Great Resignation; * AI and automation; * Managing diversity, equity, and inclusion; * Climate change; * Emerging economies; and * CSR/ethics/sustainability The new edition also includes several new opening and closing brief cases to promote applied reflection and discussion, as well as updated references to important research. With its practical, real-world emphasis, including frequent use of current examples, the text also serves as a useful resource for guiding the global workforce management and decision-making of current and future general managers and human resource practitioners. This book is essential reading for general graduate and undergraduate business students, as well as those in specialty programs in International Business and Human Resources.

目次

TABLE OF CONTENTS Preface...................................................................................................................... Introduction and Overview.............................................................................. Opening Scenario: Trading Places in Global Trade Introduction Global Market Context Internal Company Factors Influencing HRM Key Perspectives in Global Workforce Management Book Overview Summary Questions for Opening Scenario Analysis Case 1.1. The United Nations of Bananas Case 1.2: Social Expat-Preneurs: Key Agents for Building a Better World Recommended Website Resources Recommended Readings References The Global Labor Market: Challenges and Prospects Opening Scenario: Finland's Efforts to Attract Global Talent Introduction The Demograpic Impact of the Covid-19 Pandemic Changes in Labor Force Demographics and Migration Emergence of the Contingent Workforce Offshore Sourcing Versus Onshoring Global Workforce Management Challenges Summary Questions for Opening Scenario Analysis Case 2.1. The Chinese are Moving to Africa to Make Shoes Case 2.2. India is Sending Jobs Abroad Recommended Website Resources Recommended Readings References Cultural Foundations of International HRM Opening Scenario: How Multicultural Teams Succeed Introduction Understanding Culture Major Models of International Culture Final Caveats on Culture and Global Workforce Management Summary Questions for Opening Scenario Analysis Case 3.1. Cross-Cultural Assessment Over a Cup of Coffee Case 3.2. Culture Conflict South of the Border, Down Mexico Way Recommended Website Resources Recommended Readings References Successful MNC Strategy Through International HRM Opening Scenario: How Do MNCs Compete in Emerging Markets? Introduction MNC Competitive Strategies Structuring for Optimal Global Performance Increased Role of HR Management in Cross-Border Strategic Alliances and Mergers and Acquisitions Paradigm Shift of International HRM from Contingency Model to Global Talent Management Process Development Model Summary Questions for Opening Scenario Analysis Case 4.1. Roadblocks to India's Apollo Tires' Acquisition of U.S.'s Cooper Tire Case 4.2. Is Accenture's Global Face Really a Facade? Recommended Website Resources Recommended Readings References Global Human Resource Planning Opening Scenario: Who are Our Employees, Anyway? Introduction Strategy Link to Work Demand and Labor Supply Job Design for Meeting Global Strategy Work Demand Sources of Global Labor Supply for Meeting Work Demand HR Planning for the Longer Term Summary Questions for Opening Scenario Analysis Case 5.1. Gender Discrimination in Japan: Growing Challenges and Opportunities Case 5.2. HR Planning for Dexterity Capability in the Face of Uncertainty and Rapid Change Recommended Website Resources Recommended Readings References Global Staffing Opening Scenario: Global Staffing at Shell Introduction Key Factors Affecting Global Staffing Global Workforce Recruitment Global Workforce Selection Summary Questions for Opening Scenario Analysis Case 6.1. Brazil's Economic Boom Needs More Talent Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws Recommended Website Resources Recommended Readings References Global Learning and Development Opening Scenario: Well-Intentioned but Misguided Expatriate Preparation and Training Introduction Strategic Role of Learning and Development Key Concepts for Guiding Global Learning and Development Training Imperatives for the Global Workforce Building Global Alignment Learning Considerations for Assigned Expatriates Special Learning Considerations for Female Expatriates HCN Learning Considerations Summary Questions for Opening Scenario Analysis Case 7.1. Safety Training Insights for Women Expats in India Case 7.2. HCN Supervisory Training Needs Recommended Website Resources Recommended Readings References Managing International Assignments Opening Scenario: Expatriate Innocence Abroad Introduction The Expatriation Cycle Considerations for Different Types of Expatriates Flexible and Virtual Types of Global Mobility Summary Questions for Opening Scenario Analysis CASE 8.1. Working in a Sheltered Enclave in Kuala Lumpur, Malaysia Case 8.2. Re-Entry Shock: A Family Affair Recommended Website Resources Recommended Readings References Global Workforce Performance Management Opening Scenario: Puzzling Performance Appraisal Introduction Performance Management Process Important Global Performance Management Considerations Planning and Implementing Global Performance Appraisals Summary Questions for Opening Scenario Analysis Case 9.1. Overcoming Gender Stereotyping in Performance Management Case 9.2. Customizing HCN Performance Appraisal Design Recommended Website Resources Recommended Readings References Managing Compensation and Rewards for a Global Workforce Opening Scenario: Challenges in International Pay Equity Introduction Key Practices for Managing International Compensation Key Considerations for Expatriates, HCNs, and TCNs Summary Questions for Opening Scenario Analysis Case 6.1. Brazil's Economic Boom Needs More Talent Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws Recommended Website Resources Recommended Readings References Optimizing the Employment Relationship Opening Scenario: Workplace Demoralization or Engagement: A Laissez-Faire Roll of the Dice Introduction Current ER Issues Role of MNCs in Global Employee Relations Important MNC Practices for Effective Global ER Role of Labor Unions in Global ER Summary Questions for Opening Scenario Analysis Case 11.1. Planning for an Impending Pandemic Case 11.2. Providing Expatriate EAP and Other Personal Care Services Recommended Website Resources Recommended Readings References Index

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