Essentials of communication skill and skill enhancement : a primer for students and professionals

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書誌事項

Essentials of communication skill and skill enhancement : a primer for students and professionals

John O. Greene

Routledge, 2021

  • : pbk

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

* Examines the characteristics of more (and less) skillful communication and provides techniques for skill enhancement. * Addresses the needs of courses in professional communication, applied communication, and communication skills at the undergraduate, advanced professional degree, and continuing education level. * Provides communication skill instruction for professionals and organizational leaders within such fields as human resources, sales, training, counseling, education, healthcare, and the ministry. * Combines latest research with practical, evidence-based advice on communication skill development.

目次

1. The Communication Skills Paradox 2. Some Names for Things You Already "Know" 3. The Nature of Communication Skill and Communication Competence 4. Assessment of Communication Skills and Related Constructs 5. The Course of Communication-Skill Acquisition 6. Designing Communication-Skill Training Programs 7. Understanding Communication Performance Deficits: The Role of Ability and Motivation 8. A Second Look at Communication Performance Deficits: The Role of Behavioral Production Processes 9. Yet Another Look at Communication Performance Deficits: The Role of Affect and Arousal 10. The "Transfer Problem" (and Why Communication Skills Training May Not "Take") 11. Communication Skills and Human Connection in Evolving Contexts

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