The discourse of customer service tweets : planes, trains and automated text analysis

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The discourse of customer service tweets : planes, trains and automated text analysis

Ursula Lutzky

(Bloomsbury discourse series)

Bloomsbury Academic, 2023 , , c2022

  • : pb

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Content Type: text (ncrcontent), Media Type: unmediated (ncrmedia), Carrier Type: volume (ncrcarrier)

Includes bibliographical references (pages [193]-219) and index

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