Service operations management : improving service delivery

Author(s)

Bibliographic Information

Service operations management : improving service delivery

Robert Johnston [and three others]

Pearson, 2026

6th edition

Available at  / 2 libraries

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Note

Content Type: text (ncrcontent), Media Type: unmediated (ncrmedia), Carrier Type: volume (ncrcarrier)

Other authors: Michael Shulver, Nigel Slack, Alan Betts

Includes bibliographical references and index

Details

  • NCID
    BD13436988
  • ISBN
    • 9781292739090
  • LCCN
    2025035817
  • Country Code
    uk
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Harlow
  • Pages/Volumes
    xxv, 636 pages
  • Size
    27 cm
  • Classification
  • Subject Headings
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