湊 淳 MINATO Atsushi

ID:9000020899216

茨城大学大学院 Ibaraki Universit (2005年 CiNii収録論文より)

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  • CONTROL OF INFLUENTIAL ELEMENTS TO CUSTOMER DELIGHT OF IT CONSULTING  [in Japanese]

    ISHIDA Atsuko , MINATO Atsushi , OZAWA Satoru

    Recently, customers want not only products themselves but also know how and service annexed to them. In this paper, we made a study of 'consulting service', especially 'information technology (IT) con …

    Journal of Japan Society of Kansei Engineering 5(3), 141-148, 2005

    J-STAGE 

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