ID:DA01998704
Symposium on Satisfaction, Dissatisfaction, and Complaining Behavior, Research
Satisfaction, Dissatisfaction, and Complaining Behavior, Research Symposium on
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior
同姓同名の著者を検索
Ralph L. Day, editor
Dept. of Marketing, School of Business, Indiana University c1977
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