Personnel issues in reference services
著者
書誌事項
Personnel issues in reference services
（The reference librarian, no. 14）
Haworth Press, 1986
- : pbk
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注記
Includes bibliographical references
Also published as no. 14 of The Reference librarian, Spring/Summer 1986
内容説明・目次
内容説明
Personnel Issues in Reference Services discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.
目次
Contents Introduction
The Current Trends and Controversies in the Literature of Reference Services and Their Implications for the Practice of Reference Work
Selecting, Training,and Retaining Staff for the Library's Public Service Desks
Choosing How to Staff the Reference Desk
End-User Searching: The Beginning of the End
Staff Sharing: A Development Program
The Reference Librarian as Personnel Administrator
Evaluating the Reference Librarian
Time Management for Information Services
Role of the Manager in Reference Staff Development
Quality Control of Reference Service in Branch Libraries of a Multi-Campus College
Everybody Needs Information
Multiple Roles of Academic Reference Librarians: Problems of Education and Training
The Recruitment, Selection, and Retention of Academic Reference Librarians
Reference Librarians as Teachers: Ego, Ideal, and Reality in a Reference Department
Microcomputer Continuing Education Training Will Assist Reference Librarians
Empirical Indications for Choosing Reference Librarianship as a Profession: A Biographical Approach
Definitions Help
Selecting a Reference Librarian: Signs to Look for in Selection
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