Quality without tears : the art of hassle-free management
著者
書誌事項
Quality without tears : the art of hassle-free management
McGraw-Hill, c1984
大学図書館所蔵 件 / 全13件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Includes index
内容説明・目次
目次
The Profile of a Problem Organization.The Quality Vaccine.Demotivation.A Quality Carol.Determination.The First Absolute: The Definition of Quality.The Second Absolute: The System of Quality.The Third Absolute: The Need for a Performance Standard That Cannot Be Misunderstood.The Fourth Absolute: The Measurement of Quality.Education.Implementation.Team Actions.Team Executions.The Saving of Emory Spellman.The Dehassling of Lightblue.Some Success Stories.Mixing the Vaccination Serum.How Come Very Little Ever Improves All By Itself?
「Nielsen BookData」 より