Fostering volunteer programs in the public sector : planning, initiating, and managing voluntary activities
著者
書誌事項
Fostering volunteer programs in the public sector : planning, initiating, and managing voluntary activities
（The Jossey-Bass public administration series）（Jossey-Bass nonprofit sector series）
Jossey-Bass, 1990
1st ed
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注記
Includes index
Bibliography: p. 217-236
内容説明・目次
内容説明
This book describes the way in which governments can involve citizen volunteers in providing a diverse range of public services - from neighbourhood crime watch to mental health assistance. It elaborates methods to plan and organize a volunteer programme, and strengthen accountability, and increase the quality and impact of government services with volunteers. It also details procedures for evaluating and improving cost-effectiveness of volunteer-based services.
目次
- The growth of volunteerism in the public sector
- Part 1 Understanding public sector volunteer programmes: costs, benefits, and pitfalls
- evaluating the cost-effectiveness of volunteer programmes
- how volunteers can improve service quality and impact
- sharing power and authority with volunteers
- issues of volunteer accountability. Part 2 Building effective volunteer programmes: a framework for designing and organizing volunteer programmes
- planning and managing volunteer programmes to overcome staff resistance
- attracting and retaining able volunteers. Part 3 Promoting volunteering efforts: encouraging volunteer involvement in the public sector
- guidelines for successful public sector volunteer programmes. Appendix.
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