The right time and pace : a microanalysis of cross-cultural gatekeeping interviews

書誌事項

The right time and pace : a microanalysis of cross-cultural gatekeeping interviews

Susan Fiksdal

(Language and learning for human service professions)

Ablex Pub., c1990

  • : pbk

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注記

Includes bibliography (p. 153-159) and indexes of authors and subjects (p. 163-168)

内容説明・目次

内容説明

This text presents a new model of conversation based on time, in this case referring both to the rhythmic organization of conversation, the tempo, and to the right time or timing. These two notions of time correspond to two major systems governing conversation: the turn taking system and the rapport system. This model interweaves linguists' work on spoken discourse, sociologists' work on conversation analysis, and psychologists' work on non-verbal communication. This volume also explores the evolution of the interview as a genre which creates a particular context for conversation. Gatekeeping interviews in particular are explored because of their dual nature-to guide and monitor individuals in an institution or business. They are routine, but essential factors in determining the future of individuals within these organizations. Finally, the volume shows the importance of the listener in conversation. No previous theory of discourse or conversation incorporates the notion of rapport, yet speakers clearly depend on listeners' response as cues for shaping their utterances.

目次

Preface to the Series. Aknowledgments INTRODUCTION The Cross Cultural Gatekeeping Interviews in this Study How Conversation is Organized THE INTERVIEW OVER TIME: ITS FORM AND FUNCTION Defining the Interview Evolution of the Interview Gatekeeping Interviews Summary and Discussion THE STUDY Background: What Previous Researchers Have Found A Model of Conversation Based on Time Questions Framing this Study Research Design Microanalysis Explained Summary and Discussion THE RIGHT PACE: THE TURN-TAKING SYSTEM How Tempo Organizes Spoken Discourse Turns and Listener Responses How Speakers Signal an Explanation How Speakers Signal a Hyperexplanation Types of Hyperexplanations Summary and Discussion THE RIGHT TIME: THE RAPPORT SYSTEM Face Verbal Rapport-Building Strategies Nonverbal Rapport-Building Strategies Rapport-Maintaining Strategies Summary and Discussion UNCOMFORTABLE MOMENTS Native Speakers in an Uncomfortable Moment Nonnative Speakers in an Uncomfortable Moment Summary and Discussion FOREIGNER TALK Clarifications Repetitions, Comprehension Checks, and Expansions Paraphrase Hyperclarification Directorial Techniques Summary and Discussion Conclusion References Glossary Author Index Subject Index

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