Seeking and keeping your customers

著者

• Harvard Business School Press

書誌事項

Seeking and keeping your customers

（Harvard business review paperback books, no. 90063）

Harvard Business School Press, c1991

内容説明・目次

内容説明

This collection of "Harvard Business Review" articles contains guidelines on how to build long-term relationships with customers. There are articles on managing customers, keeping important customers and designing services that maximize customer satisfaction.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA13889120
• ISBN:
  • 0875842798
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Boston, Mass.
• ページ数/冊数: 104 p.
• 大きさ: 28 cm
• 親書誌ID:
  • BA1349541X