Unconditional quality
著者
書誌事項
Unconditional quality
（Harvard business review paperback books, no. 90089）
Harvard Business School Press, c1991
大学図書館所蔵 件 / 全9件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
内容説明・目次
内容説明
American companies grew complacent about quality and paid for the neglect directly form their bottom lines. This paperback collection of "Harvard Business Review" Articles attempts to explain why many top companies have adopted total qualtity as a strategy for restoring and increasing competitive advantage. Selections include the "American problem" of quality, solutions to the problem, case studies, and a special section on service quality.
「Nielsen BookData」 より