The Nonprofit management handbook : operating policies and procedures
Author(s)
Bibliographic Information
The Nonprofit management handbook : operating policies and procedures
（Nonprofit law, finance, and management series）
J. Wiley, c1993-
- :pbk
- 1994 Supplement
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Note
Includes bibliographical references and index
Description and Table of Contents
- Volume
-
:pbk ISBN 9780471151777
Description
This handbook covers the operational policies and procedures (established methods and courses of action) of non-profit organizations, and is applicable to a majority of non-profit organizations, regardless of the particular type of service provided. As a practical guide to non-profit management, it also explains - with sample forms and real life examples - how to apply the principles and practices of quality and continuous improvement to non-profit organizations, both of which are critical for success.
Table of Contents
- Partial table of contents:
- MANAGEMENT AND ORGANIZATION
- Total Quality Management (E. Chaffee & L. Sherr)
- Building a Total Quality Culture (J. Champoux & L. Goldman)
- Leadership, Values, and the Nonprofit Organization (E. Power)
- HUMAN RESOURCES
- The Board of Directors (B. Burgess)
- The Total Quality Approach to Staff Development and Training (L. Geringer)
- Managing Today's Volunteers in the Training Process (P. Arrington)
- EMPLOYEE COMPENSATION AND BENEFITS
- Designing Effective Personnel Policies (D. Disney)
- Performance Evaluation (M. Michaels)
- FUND-RAISING
- Direct Mail Fund-Raising (C. Clark)
- Annual Giving Programs (N. Doty & B. Cox)
- MARKETING AND COMMUNICATIONS
- Developing a Customer Focus (M. Knight & D. Gallaro)
- CONSULTANTS
- Fund-Raising Consultants (H. Goldstein)
- FINANCIAL MANAGEMENT
- Budgeting (R. Reynolds)
- LAWS AND REGULATIONS GOVERNING NONPROFIT ORGANIZATIONS
- Law and Taxation (B. Hopkins)
- Index.
- Volume
-
ISBN 9780471537021
Description
A guide to the directives and established courses of action of non-profit organizations, which explains how to apply the principles of quality and continuous improvement to any type of service.
Table of Contents
- Partial table of contents:
- MANAGEMENT AND ORGANIZATION
- Total Quality Management (E. Chaffee & L. Sherr)
- Building a Total Quality Culture (J. Champoux & L. Goldman)
- Leadership, Values, and the Nonprofit Organization (E. Power)
- HUMAN RESOURCES
- The Board of Directors (B. Burgess)
- The Total Quality Approach to Staff Development and Training (L. Geringer)
- Managing Today's Volunteers in the Training Process (P. Arrington)
- EMPLOYEE COMPENSATION AND BENEFITS
- Designing Effective Personnel Policies (D. Disney)
- Performance Evaluation (M. Michaels)
- FUND-RAISING
- Direct Mail Fund-Raising (C. Clark)
- Annual Giving Programs (N. Doty & B. Cox)
- MARKETING AND COMMUNICATIONS
- Developing a Customer Focus (M. Knight & D. Gallaro)
- CONSULTANTS
- Fund-Raising Consultants (H. Goldstein)
- FINANCIAL MANAGEMENT
- Budgeting (R. Reynolds)
- LAWS AND REGULATIONS GOVERNING NONPROFIT ORGANIZATIONS
- Law and Taxation (B. Hopkins)
- Index.
by "Nielsen BookData"
