Quality and customer service : the critical focus for a firm : A conference summary

Author(s)

• Guiry, Michael D.
• Marketing Science Institute

Bibliographic Information

Quality and customer service : the critical focus for a firm : A conference summary

by Michael Guiry

（Report / Marketing Science Institute, no. 89-117）

Marketing Science Institute, c1989

Note

"Marketing Science Institute Conference, May 15-17, 1989, Cambridge, Massachusetts"

Details

• NCID: BA2000135X
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Cambridge, Mass.
• Pages/Volumes: 28 p.
• Size: 29 cm
• Parent Bibliography ID:
  • BA07416951