New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chicago, Illinois, October 5-7, 1978

著者

• Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior
• Day, Ralph L.
• Hunt, H. Keith

書誌事項

New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chicago, Illinois, October 5-7, 1978

Ralph L. Day and H. Keith Hunt, editors

Dept. of Marketing, School of Business, Indiana University : Additional copies, Division of Research, School of Business, Indiana University, c1979

詳細情報

• NII書誌ID(NCID): BA20333870
• LCCN: 84620843
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Bloomington
• ページ数/冊数: vi, 201 p.
• 大きさ: 28 cm
• 分類:
  • LCC : HF5415.3
  • DC19 : 658.8/343
• 件名:
  • LCSH : Consumer satisfaction -- Congresses
  • LCSH : Consumer complaints -- Congresses